Valmind IT Needs Private Limited
Valmind IT Needs Private Limited
Bommasandra, Bengaluru, Karnataka

Custom Profile

Our Strengths

Our Strengths

Valmind IT Needs has several strengths that make it an ideal technology partner to large and enterprise customers with complex IT environments. Here’s a few compelling reasons to partner with Valmind IT Needs for your IT requirements:

  • Our greatest strength is our ability to understand customer''s unique requirements & offer effective & efficient solutions and services.
  • We will providing the complete solutions includes CCTV Surveillance System, Dome Camera, Bullet Camera, PTZ Camera, IP Camera, DVR, NVR, Fire Alarm System, Home Alarm System and many more Surveillance security.
  • Comprehensive IT Infrastructure solutions and services from a ‘Single Window’ in the areas of Computing, Networking, Virtualization, Power Conditioning, Storage, Software , IT Infrastructure services and Information security.
  • Over years of experience in designing and delivering IT Infrastructure solutions and services in complex IT environments.
  • We guarantee the quality of Products & Services by using the Latest International state-of-the-art products. Authorized service provider for all the products we carry.
  • Our services are designed and delivered by professionals with domain expertise, experience and industry certifications. Our services teams are committed to high standards of competence and service levels.
  • We have the requisite experienced and “certified ” skills to deliver, and invest in continuous skill up-gradation to keep pace with technology.
  • ERP and Service Desk implementations for quick and effective response to customer needs.
  • A professional approach which has been recognized & awarded over the years. A flat organization structure. Flexibility & speed are our key success factors.
  • An enviable customer base, strong customer relationships and a trusted partner to the largest of Technology vendors.

Our Excellence

Our Excellence
Valmind IT Needs is organized into SBU’s . Each SBU is run by professionals with experience, expertise and competence in their respective businesses. The organization has clearly demarcated support functions designed to cope with the organization’s rapid growth. Valmind IT Needs adopts best practices in the industry across all its support functions and has a focused approach towards building individual excellence and promoting customer satisfaction.

Clients / Customers

Clients / Customers

Commitment to Awesome Customer Support

1. We commit to providing you with relevant online support resources that help you complete your elearning projects.
Search thousands of online support resources via our universal search, which will give you results from this blog, our support site, our help documentation, and our lively Community Forums. These resources are ever-expanding so, that you’ll always have the answers you need to be successful with your work.


2. We commit to helping you resolve technical issues to your satisfaction.
Our most common (and quickest) method of support is our complimentary email support. You can submit new cases online or by If you don’t understand our response or are not satisfied, just say so. Reply to the email from Articulate Support and tell us what else we can do to help. We’ll work with you until all of your questions are answered and you’re 100% satisfied.


3. We commit to timely and comprehensive responses.
We have support sites in 3 countries, including the U.S., and our support team works 24×7 to ensure that someone’s always here to help. Most issues — including activation and installation problems — are resolved the same day, often within 30 minutes of case submission. So even if you’re burning the oil to meet that deadline, chances are that we’ll be here to help you reach the light at the end of the tunnel.


4. We commit to never closing your case.
At Articulate, we do things differently, and support is no exception. Your case is never closed. What that means is that you can respond to any email you’ve ever received from us — you don’t have to go login to some special site just to reply or give us more info. Doing so adds your email to our queue and signals to us that you need more help. So if you write to us, we’ll respond. We won’t make you jump through the annoying hoops of having to open a new case, like some other companies do.


5. We commit to calling you, when necessary.

We offer the Articulate Live Conference, which you can purchase at any time. Beyond that, if we’re working with you on a case via email and reach a point where the issue can’t be resolved via email, we will schedule a complimentary Web conference with you to help resolve the issue at hand. We realize that sometimes it’s easier for you to talk to a human and to show us what you’re seeing.

“You and your team are geniuses. No wonder you have great products. Thank you again for your A+ world class support.” -Customer email to support, Thu, 1/10/08


6. We commit to being polite, patient, and thorough.
We know that if you’re contacting support, then you’re probably already frustrated with something and we don’t want to add to that frustration. We promise to help you through each and every Articulate-related issue you may encounter while using our software. We will spend time working on your case and will do whatever it takes to resolve the issue, or, if necessary, alert our development team about any problems you may encounter with our software.

“Your support people are the very definition of awesome. Quick response, polite and respectful of your customers’ ability and technical understanding.” -Case survey comment, Thu, 1/17/08 2:50 PM


7. We commit to listening to your feedback.
We love to hear all the great praise you leave in our survey, but we know we’re not perfect, so we also want to hear when you’re not happy with how we handled your case. You can share feedback with us in any of the following ways:


Reach Us
Girisha Aradhya (Director)
No. A/31, Shiva Nilaya, MSN Building, Bhavani Road Hebbagodi, Near Electronic City
Bommasandra, Bengaluru- 560099, Karnataka, India

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